GENERAL

REGISTRATION

Where do I register?

Click here to register.

What is the registration fee?

Click here to view more.

What are the modes of payment?

Debit or Credit Card – Visa, Mastercard, Amex, Discover, Diners Club, Visa Electron, Maestro. We do not accept cash, cheque or bank transfer payments.

What are the participating countries entitled to the 15% discount for Standard Chartered Bank cardholders?

Singapore, Malaysia, Indonesia, Brunei, Vietnam, India, Sri Lanka, Bangladesh and Nepal.

Can various discounts be accumulated?

Discounts cannot be accumulated. Please use the discount with the highest value.

What am I entitled to as a participant?

Please click on the race category you are interested in or have registered for below.

What is the minimum age requirement to participate in the Standard Chartered Singapore Marathon 2019?

  • A Participant must be 18 years and above as of 31 December 2019 to participate in the Marathon.
  • Participants must be 14 years and above as of 31 December 2019 to participate in the Ekiden.
  • A Participant must be 16 years and above as of 31 December 2019 to participate in the Half Marathon 21.1km.
  • A Participant must be 14 years and above as of 31 December 2019 to participate in the 10km race.
  • A Participant must be 10 years and above as of 31 December 2019 to participate in the 5km race.
  • Participants for the Kids Dash must be between 0 – 10 years as of Year 2019.

Note to parents and guardians of Kids Dash participants:

For participants aged 6 years and below as of Year 2019, it is compulsory for one parent or guardian to accompany the child during the race for safety purposes, failing which, the organizer reserves the right to refuse entry to the Participant. An identical bib will be issued to the accompanying parent OR guardian.

Any Participant below the age of 18 as of 31 December 2019 is required to seek parental/guardian consent and complete the relevant indemnity and declaration forms when registering online or in-person, failing which IRONMAN reserves the right to refuse entry to that Participant.

A Participant for the Singapore Masters Men’s or the Singapore Masters Women’s must be 40 years and above in Year 2019.

How do I know if I have successfully registered?

All registered participants will receive a confirmation email and receipt upon successful registration to the email address used at time of registration.

I registered but did not receive my confirmation email and receipt.

Please allow up to 2 hours to receive your confirmation email. There are several reasons you may have not received your confirmation slip after this time period:

  1. It could be in your spam/junk folder.
  2. Registration was unsuccessful.
  3. The email address entered at time of registration is incorrect.

Please email in to [email protected] providing the email address used at time of registration process for the team to check your registration status.

How can I make changes to my details after registering?

Please follow the steps below accordingly:

  1. Go to Active My Events Portal: https://myevents.active.com/
  2. Look for Standard Chartered Singapore Marathon 2019 Event.
  3. Click on ‘Edit registration’ to change the necessary details.

You will not be able change shirt/singlet size in My Events Portal. Please email in to [email protected] for assistance.

I have registered for the race but have injured myself or unable to attend the race.

All race entries are non-refundable and non-transferrable to any future events.

Can I transfer my race entry to someone else?

All race registrations are strictly non-transferable.

I have missed the registration deadline. Can I still join the race?

No. All registrations have to be completed by 22 November 2019 and all participants must have a bib to enter the race course and venue.

How do I select my start pen?

This is a required field on the registration form. Please select your start pen based on the estimated time you take to complete the category that you are signing up for.

I am registering for the Marathon. Can I select Pen A?

Yes, as long as you have completed a Marathon or Half Marathon between 2015 and 2019. Below are qualification timings based on gender and age group to be in Pen A:

Age Group Marathon Half Marathon
Open Male Below 3 hours Below 1 hour 25 minutes
Open Female Below 3 hours 30 minutes Below 1 hour 40 minutes
Masters Male Below 3 hours 15 minutes 1 hour 32 minutes
Masters Female Below 3 hours 30 minutes Below 1 hour 40 minutes

Please provide the website URL of the timing result or Finisher’s E-Certificate as prompted in the field box when you register. Please note that results after the 1 January 2015 will be considered. SCSM will remove you from Pen A if you cannot provide valid supporting evidence.

Is Pen A sold out for the Half Marathon?

Only Pen’s B-G exist for the Half Marathon. Pen B is the fastest pen for the Half Marathon.

There are two Pen A options each for male and female for the Marathon category. What is the difference?

Masters category Runners who are aged 40 and above, and who meet the time requirements will be classified as Pen A for race start and awarding purposes. Please select the correct Pen as indicated on the registration form based on your age as of 31 December 2019.

Can I change my race category after signing up?

Yes, category transfer is open between 1 July 2019 – 18 October 2019. Please take note of the charges applied below:

  • Admin charge regardless of category upgrade or downgrade
  • Charges will be applied if a top up amount is required
  • The difference in pricing between the original registration and preferred running category will NOT be refunded.

Can I change my T-shirt size?

T-Shirt sizes can be changed up to 31 July 2019 subject to availability of the requested size. Please email us at [email protected] for assistance.

After this date, no changes in T-Shirt size will be accepted. Please select your t-shirt size appropriately during the registration process.

You may view the T-shirt size charts here respectively:

Is there an official photographer?

Yes. FinisherPix is our official photographer for the event and you can purchase the Photo package or Photo & HD Video Pack package when you register for the race. You will also be able to purchase FinisherPix after the race, online.

When is the last date to register?

22 November 2019

MULTIPLE

REGISTRATION

What is the multiple registration?

Multiple registration enables you to register for someone else other than yourself. You will then be able to do a bulk checkout and make payment at once.

I hold a Standard Chartered Bank card which entitles me to a 15% discount, how can I apply to all registrations?

Please apply the code manually per registration to enjoy 15% discount for each entry. However, do note that this is only applicable for ‘someone else, below 18’ and ‘yourself’ only. If an adult tries to sign up for someone above 18, the discount section will be hidden. To enjoy the discount for all registration, please register one by one.

I have a one-time discount code and how does it work?

You will select one of the registrations that you would like to apply the code to. Only the registration that the code was applied to gets to enjoy the discounted rate.

Will I be able to accumulate discounts for multiple registrations?

Only 1 discount code per item can be applied. The largest discount will be applied to order.

CORPORATE

REGISTRATION

How can I register?

Please email in to [email protected] for details.

Is my company eligible for Corporate registration?

A minimum of 10 Pax registering for the race through your company will be eligible for Corporate bulk purchase.

What are the modes of payment?

Cheque or bank transfer.

How long does it take to receive an invoice?

Within 5-7 working days.

What categories are included in Corporate registration?

5km, 10km, Half Marathon, Marathon and Ekiden

When will Corporate Person in Charge (PIC) receive the registration links?

The links will be ready for registration within 1-3 working days after payment is received.

Can Corporate PIC track who has registered?

Yes. Please email in to [email protected] for the step by step guide.

My colleague has registered and paid for the race entry in the general registration. Can his/her registration be transferred to Corporate entry?

Please email in to [email protected] for assistance.

Is bulk delivery available? What is the cost?

Please email in to [email protected] for details.

When is the last date to purchase corporate bulk entries?

19 August 2019 – Applicable only to Companies who have opted for bulk delivery 25 October 2019 Without delivery

How does a Corporate PIC add on entries?

Corporate PIC can add on entries by following the steps below:

  1. Go to http://myevents.active.com
  2. Click on Purchase Merchandise.
  3. You will see Corporate Top Up Entries Purchase and indicate the no. of entries you would like to purchase accordingly.

When is the last date to register for corporates?

For companies who have opted in for Bulk Delivery, the last date to register to be eligible for delivery is 23 September 2019.

Those who have missed the deadline for Bulk Delivery can still register till 22 November 2019 however, they have to make their way down to Sands Expo & Convention Centre to collect the race pack.

What will happen to unutilized links?

Unutilized links will be deemed as forfeited and no refunds will be made. This also applies if the particular category is not sold out.

Encourage your colleagues to sign up well in advance of the expiry date.

Where can I download the full corporate timing report for my company?

Please email in to [email protected] for assistance.

ADDITIONAL

PURCHASE

How do I purchase merchandise after registration?

Please follow the steps below accordingly:

  1. Go to Active My Events Portal: https://myevents.active.com/
  2. Look for Standard Chartered Singapore Marathon 2019 Event.
  3. Click on ‘Purchase merchandise’ and it will take you to the next page to complete your purchase.

Medal Engraving

What is Medal Engraving?

Medal Engraving is a service that engraves your name and finisher time on your finisher medal.

Is Medal Engraving free?

Medal engraving is charged at $15 before 8% Active fee

I have purchased the medal engraving service. When will I receive it?

The Medal Engraving team is stationed at the Merchandise Tent located at the post-race area. An email will be sent to you 1-2 weeks prior to the race with more details. Please note this is an onsite service only, and will not be redeemable once the Race Village closes on Race Day.

Can I purchase medal engraving service onsite?

Yes, medal engraving is available onsite at $20. Mode of payment will be either cash or card.

FinisherPix

What is FinisherPix?

FinisherPix is an industry leading, full service participant / finish line photography business

What are the available FinisherPix packages?

There are two FinisherPix package:

  1. Photo Package – The FinisherPix Photo Pack includes ALL photos we identify of you in all digital formats (Basic digital image, Digital images with Finish Time, Digital images in certificate format.)
  2. Photo & HD Video Download Package – Get your race photos & personal video in HD. Your race will be documented with several cameras and emailed to you for download.  Your photos and your HD video are downloadable via different links. For more information and to review the terms and conditions of this service please visit our website at finisherpix.com.

When will I receive my FinisherPix package?

You will receive an email with the download link within 24-48 hours after the race. For any further enquiries, feel free to contact the FinisherPix support team at [email protected].

Printatease T-shirt Customisation

I have purchased T-shirt customization. What is the next step?

The T-shirt customization team (Printatease) will be sending you an email 1 week after you are successfully registered to ask for the printing details.

Where do I print my shirt? How long does it take to complete print?

Once you have collected your race pack, please proceed to expo area to have your shirt printed. If you have pre-purchased the customization service, you will automatically be in the express/priority queue.

Can I purchase the T-shirt customized printing onsite?

Yes, you can do so at the SCSM Expo. Please note that the price will be higher than the online price.

Can I choose not to print on my running shirt?

Yes.

RACE ENTRY

PACK COLLECTION

When is the Race Entry Pack Collection?

Wednesday 27 – Saturday 30 November 2019

What are the opening hours for Race Entry Pack Collection?

  • 10:00am – 9:00pm (Wednesday, 27 November)
  • 11:00am – 8.30pm (Thursday 28 – Friday 29 November)
  • 9:00am – 12:00 Noon (Saturday, 30 November)

How do I get to the Race Entry Pack Collection venue?

  • By Taxi: Pick-up/Drop- off point – Outside the entrance to The Shoppes on Bayfront Avenue
  • By Car – To access to the nearest car park, turn from Bayfront Avenue on to Bayfront Link
  • By Bus – Bus 106, NR1, NR6, 133, 97E and 97
  • By Mass Rapid Transit (MRT) – Bayfront MRT Station Exit E

What must I bring for collection?

  • Confirmation Slip with QR Code (We recommend bringing your smart phone)

Can someone collect on my behalf?

Yes. Collection on behalf of a participant is limited to ONE additional race pack only per participant with the appropriate authorization documentation.

Things to Bring:

  • Confirmation Slip with QR Code (We recommend bringing your smart phone)
  • Authorization Form (Click here to download)

SCSM will not release race packs collected on behalf of another person without ALL supporting documents.

I am only arriving on race day and will miss the race entry pack collection. Do you allow collection on race day?

No. Race Packs must be Collected between 27 and 30 November. Please arrange your travel plans appropriately.

RACE

INFORMATION

When is the race?

  • Friday 29 November – Kids Dash
  • Saturday 30 November – Marathon, Half Marathon & Ekiden
  • Sunday 1 December – 10KM & 5KM

Where is the start and finish point?

Start Point: F1 Pit Building

Finish Point: Floating Platform

What is the flag off time?

  • 7pm onwards for Kids Dash on Friday, 29 Nov 2019
  • 6pm onwards for Marathon, Half Marathon & Ekiden on Saturday, 30 Nov 2019
  • 6.30am onwards for 10KM on Sunday, 1 Dec 2019
  • 8.30am onwards for 5KM on Sunday, 1 Dec 2019

What is the cut off time?

  • Marathon/Ekiden: 7 hours 30 minutes
  • Half Marathon: 4 hours
  • 10km: 2 hours 30 minutes
  • 5km: 1 hour 15 minutes

Please note there will also be intermediate cut off times in place. These will be announced later in the year.

Where can I view the race route?

The Race route will be released at a later date.

Will I get race timing?

Yes, there is a timing chip attached to the bib for all categories except Kids Dash.

Is there a bag deposit and where can I deposit?

Yes. You can deposit your bag at the F1 Pit Building at the location that corresponds to your start pen assignment.

Are there any requirements for bag deposit?

Yes. You must use the clear plastic official bag deposit bag provided to you at REPC, with your bag sticker applied to marked space on the bag. No personal bags will be accepted at bag deposit.

How do I know which pen am i in?

Your Pen letter printed beside your bib number indicates the pen that you are in. This is determined from your predicted finish time selected during the registration process.

Can I change my start pen?

No.

What do I have to bring on race day?

All participants are advised to travel light and must have their race bib to enter the race course. You must bring along the gear deposit bag if you are depositing your items.

Which hotels do you recommend that are located close to the race venue?

Please click here for hotel recommendations.

How to get to the race venue?

More details will be released soon.

Is there a shuttle service available to get to the race venue?

More details will be released soon.

Where is the nearest carpark?

More details will be released soon.

Are wheelchairs allowed on the race course?

No. Only Wheelchair Elite Category are allowed to bring their wheelchair on the race course.

Are babies, baby strollers, prams or animals allowed on the race course?

No. Baby prams or strollers are only allowed in the Kids Dash category Pen D (0 -3 years old) Flag Off.

What happens if I have yet to complete the race after the cut off mark?

You will not be entitled to a finisher medal, finisher tee-shirt and finisher certificate.

Will I get a finisher medal if I did not complete the run?

You will only receive a medal when you complete the run before the cut off time.

Will there be a refund if the race is called off due to bad weather?

No refund will be made if the race is cancelled due to bad weather or unforeseen circumstances.

Can I walk instead of run?

Yes, as long as you are able to complete the race within the cut off timing stated.

How many water stations are there and what is the distance between each water station?

More details will be released soon.

How can I volunteer?

Please contact our Volunteer Team at [email protected] for more information.

Are there any post-race activities?

More details will be released soon.

TOYOTA

EKIDEN

What is Ekiden?

Ekiden is a team relay consisting of 5 members.

What is the distance for Ekiden?

The total distance will be the same as the Marathon distance of 42.195km.

Does each member run an equal distance?

The distances will be split differently between each Runner. The Race route will be released at a later date where the distance for each runner will be announced.

Are Ekiden runners entitled to a finisher shirt?

Finisher shirts are given to Marathon Finishers only.

Can Ekiden member run more than once for the relay?

No. Each team member only selects 1 leg to run and it must be a complete team consisting of 5 members. Incomplete teams will not be allowed to participate.

I have registered for Ekiden and an individual category. Is this allowed?

Yes, if you have signed up for 5km or 10km but not the other categories.

My friend is injured or unable to attend the race. Can I get someone to replace them?

Yes, please drop in an email to [email protected] for assistance.

What is the runner position for?

The runner position indicates the leg you will be running.

How do we indicate our runner position?

This is a required field question on our registration form.

When is the last date to change runner position?

More details will be released soon.

How can I change my runner position?

Please follow the steps below accordingly:

  1. Go to Active My Events Portal: https://myevents.active.com/
  2. Look for Standard Chartered Singapore Marathon 2019 Event.
  3. Click on ‘Edit registration’ to change the necessary details.

I am the Team Captain – Can I track my Team’s registrations?

You will not have access to view or change your team members’ details. Your team member has to login to My Events Portal to make any changes personally.

Where are the Changeover zone locations?

More details will be released soon.

How does Runner 2-5 get to the Changeover zone?

More details will be released soon.

Where does Runner 2-5 deposit and collect their items?

More details will be released soon.

Does Runner 2-5 have to report to the same location as Runner 1?

No. Runners 2-5 will only need to report to their individual start point based on the timing they have predicted that the member before them takes to complete. We recommend allowing yourself plenty of time before your teammate is expected at the changeover zone.

Does Runner 2-5 have to report at the Start Point?

No. Runners 2-5 should report directly at their respective changeover zone for flag off.

Is a shuttle bus provided for Runner 2-5?

More details will be released soon. 

Where does Runner 2-5 report to take the (free) shuttle bus?

More details will released soon.

What is the bus frequency to reach the Changeover zone on time?

More details will be released soon.

Where does Runner 1-4 collect their recovery items?

More details will be released soon.

Where does Runner 1-4 collect their finisher medal?

The last member/runner of the team will collect 5 medals on behalf of the team.

Does Runner 1-4 have to stay throughout the event?

No.

KIDS

DASH

Do I register with my child or my own details on the registration form?

Please complete the registration form with your child’s details.

Do I have to register myself to accompany my child?

No, each Kids Dash entry includes 1 accompanying adult for the run.

Do I have to bring my child along to Race Entry Pack Collection?

No, this is not required for Kids Dash participant.

What is the distance for Kids Dash?

More details will be released soon.

What is the duration of the kids dash event?

More details will be released soon.

What are the age groups for Kids Dash and how does it work?

  • Pen A – 10 to 13 years old (Green)
  • Pen B – 7 to 9 years old (Blue)
  • Pen C – 4 to 6 years old (Orange)
  • Pen D – 0 to 3 years old (Pink)

They will be flagged off at different timings based on the age group they are in. Pen A is the first age group to flag off.

Is my few months old baby eligible to participate?

Yes. Please note that baby prams or strollers are only allowed in the Pen D (0 -3 years old) Flag Off. You can also carry your baby during the run.

What must I bring or wear to enter the Kids Dash event with my child?

You will receive a bib pack during the Race Entry Pack Collection which consists of 2 identical bibs. Both the child and parent are required to wear a bib each to participate.

Can both parents accompany 1 child?

Only 1 accompanying adult allowed in to the Kids Dash event with the child.

More than 1 of us is coming for the event with the child, is there a waiting area?

More details will be released soon.

My child is 6 years old. Must I accompany my child for the run?

Yes. It is compulsory to accompany your child who is aged 6 and below during the event.

My child is above 6 years old, must I accompany my child for the run?

No. They can run without the companion of the parent/guardian. However, you are still welcome to join them.

I have registered for 2 children, can both parents join together?

Yes. As you have registered for 2 children, it means that 2 accompanying adults can accompany each of them.

Can both of my children run together?

Yes, they can. If they happen to be in different age groups, the older child can go to the younger age group. However, the younger child cannot move to the older age group.

Are refreshments provided?

More details will be released soon.

Is a shuttle bus provided for Kids Dash?

No.

How do we get to the event location?

More details will be released soon.

Where can I download the kids dash certificate?

The Kids Dash certificate will be ready to download on our website at http://singaporemarathon.com in 1-2 weeks’ time after the event.

300KM

CLUB

What is the 300km club and how can I be part of it?

300km Club refers to those who have accumulated a total distance of 300km since 2010 at SCSM events. The race category that you have registered for represents the distance that will be cumulated. As long as you complete a total of 300km, you will be part of the 300km Club.

Do I have to run consecutive years to be part of the 300km club?

No, you do not have to. It is an accumulation of the distances.

What benefits does the 300km club get?

You will receive a commemorative coin and on top of that, 300km Club runners will gain exclusive access to our 48-hour pre-launch sale.

I am part of the 300km club but did not receive any email and my name is not on the 300km club list on your website.

Please drop an email to the Marketing team at [email protected] for them to check for you.

What if I have accumulated a total of 295km since 2010?

You will be eligible to inducted into the 300km Club when you register for a 10km race category and above.

SCSM 2019

POST RACE

What are the categories and prize money for this year?

Please click here to see the full details.

Where can I download my timing result?

Go here: https://www.multisportaustralia.com.au/

  1. Type the event name “Singapore” or Singapore Marathon” in the Search bar.
  2. Click in to the event and type in your name.
  3. You will then be able to download a copy of your timing certificate.

How to claim my 1 x Free digital race photo?

Please click here for a step by step guide.

What are the transportation options after the event?

More details to released soon.